The enhanced cognitive interview: testing appropriateness perception, memory capacity and error estimate relation with report quality

The Enhanced Cognitive Interview (ECI) has been widely studied. However, research has overlooked witnesses’ attitudes
toward the interview and how error estimate and memory capacity relate to report quality. Participants watched a mock
robbery video and were interviewed 48 hours later with either the Portuguese version of the ECI or a Structured Interview
(SI). Participants interviewed with the ECI provided more information without compromising accuracy, particularly in free recall.
Report accuracy was stable across interview phases and information categories. A higher perception of interview appropriateness
(how witnesses evaluate the appropriateness of the interview procedure used) was linked with more detailed reports and more interest
in being an interviewee. Participants over-estimated their error rate, and their memory capacity was not related to witnesses’
recall. It is essential to take into account their perception of interview appropriateness and use alternative methods to
evaluate report quality. Major implications for real-life investigations are discussed.
We express our gratitude to the Portuguese governmental institution 'Fundacao para a Ciencia e a Tecnologia' (grant number: SFRH/BD/84817/2012) for funding this study, as well as Dr Becky Milne (of the University of Portsmouth) for her help and support.